Terms of service
Last Updated: July 7, 2026
1. Introduction
Welcome to Aperture Vault.
These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
Aperture Vault is operated by Citrine Class LLC, a registered limited liability company in the United States.
2. Eligibility
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
3. Products
Aperture Vault specializes in new, pre-owned, and refurbished photography equipment, including cameras, lenses, accessories, and related products.
Many products are pre-owned and may display normal cosmetic signs of previous use. Product condition, included accessories, specifications, and functionality are described as accurately as possible on each product page.
Product images are provided for reference and may occasionally differ slightly due to lighting, display settings, or manufacturer updates.
4. Pricing
All prices displayed on our website are shown in the selected currency and may be changed without prior notice.
Although we strive for accuracy, pricing errors may occasionally occur. If an error is discovered after an order has been placed, we reserve the right to cancel the order and issue a full refund.
5. Orders
Submitting an order does not guarantee acceptance.
We reserve the right to refuse, limit, or cancel any order at our discretion, including orders suspected of fraud, unauthorized transactions, pricing errors, inventory discrepancies, or violations of these Terms.
If an order is cancelled after payment has been received, a full refund will be issued using the original payment method.
6. Payment
Payments are processed through secure payment providers.
By placing an order, you represent and warrant that:
- The payment information provided is accurate.
- You are authorized to use the selected payment method.
- The transaction complies with applicable laws.
7. Shipping
Orders are generally processed within the timeframe stated in our Shipping Policy.
Delivery estimates are provided for convenience only and are not guaranteed. Shipping delays caused by carriers, customs authorities, weather conditions, or other events beyond our control are not the responsibility of Aperture Vault.
8. Returns and Refunds
Returns are subject to our Return & Refund Policy.
Customers should review our Return Policy before placing an order.
Returned products must meet the eligibility requirements outlined in that policy.
9. Warranty
Certain products may include a limited warranty as described on the individual product page.
Unless otherwise stated, warranties cover functional defects only and do not cover cosmetic wear, accidental damage, misuse, water damage, unauthorized repairs, or normal wear resulting from regular use.
10. Product Availability
Inventory is updated regularly; however, availability cannot always be guaranteed.
If a purchased product becomes unavailable before shipment, customers will be notified and offered either a replacement, store credit, or a full refund.
11. Intellectual Property
All website content, including text, graphics, logos, images, product descriptions, icons, and website design, is the property of Aperture Vault or its respective licensors and is protected by applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
12. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt unauthorized access to our systems.
- Interfere with website security or functionality.
- Submit false or misleading information.
- Violate applicable laws while using our services.
13. Limitation of Liability
To the fullest extent permitted by applicable law, Aperture Vault shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, products, or services.
Our total liability shall not exceed the amount paid by the customer for the applicable order.
14. Indemnification
You agree to indemnify and hold harmless Aperture Vault, Citrine Class LLC, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of the website.
15. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
16. Changes to These Terms
We reserve the right to modify these Terms of Service at any time.
Changes become effective immediately upon publication on this website. Continued use of the website following any changes constitutes acceptance of the revised Terms.
17. Governing Law
These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing the business entity operating Aperture Vault, without regard to conflict of law principles.
18. Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Aperture Vault
Customer Support
Email: support@aperturevault.shop
Business Hours:
Monday – Friday
9:00 AM – 6:00 PM (Central Time)